Thank you for shopping with AeeYaa Global. This Shipping Policy explains our shipping fees, estimated delivery times, tracking, and other important delivery information.
Shipping Fees
We offer free standard shipping on orders of $75 USD or more.
For orders under $75 USD, a flat standard shipping fee of $6.90 USD will apply.
| Order Total | Shipping Fee |
|---|---|
| $75 USD and above | Free Standard Shipping |
| Under $75 USD | $6.90 USD |
Processing & Delivery
Orders are generally processed within 2–3 business days. After shipment, delivery usually takes 3–5 business days. Estimated total delivery time is approximately 5–8 business days.
Once your order has shipped, tracking information will be sent by email when available. Please use the tracking link provided to follow your package.
Delivery times are estimates and may be affected by customs processing, carrier delays, weather, holidays, peak seasons, or other circumstances outside our control.
If we are unable to ship your order within the stated processing time, we will contact you with an updated estimate. You may choose to continue waiting or cancel the order for a refund.
International Fulfillment
Some orders may be fulfilled from overseas warehouses or production partners. For this reason, we are unable to guarantee a specific delivery carrier or exact delivery date.
We carefully monitor fulfillment and shipping status to help your order arrive as smoothly as possible.
Tracking Information
Tracking information will be provided by email once your order has shipped, when available. Please allow some time for tracking updates to appear after the package has been handed over to the carrier.
If tracking has not updated for several days, please contact us and we will help check the shipment status.
Address Accuracy
Please make sure your shipping address is complete and accurate before placing your order. This includes apartment numbers, unit numbers, postal codes, and phone numbers when applicable.
We are not responsible for delivery issues caused by incorrect or incomplete addresses entered at checkout.
If you notice an address mistake after placing your order, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has entered processing or shipment.
Unclaimed or Undeliverable Packages
If a package cannot be delivered due to an incorrect address, refusal, absence, or failure to receive the package, it may be returned to the warehouse or carrier facility.
If reshipment is possible, additional shipping fees may apply.
If a returned package cannot be recovered or reshipped, we may be unable to issue a refund.
Order Changes & Cancellations
Please review your order carefully before completing checkout, including item, color, size, quantity, shipping address, and email address.
Once an order is placed, we begin processing it as soon as possible. For this reason, we cannot guarantee that changes or cancellations can be made after checkout.
If you need help with an order, please contact us as soon as possible at service@aeeyaa-global.com.
Out-of-Stock Items
In rare cases, an item may become unavailable after your order is placed due to inventory changes.
If this happens, we will contact you and may offer an exchange, cancellation, or refund for the unavailable item.
Contact
If you have any questions about shipping or delivery, please contact us at service@aeeyaa-global.com.